Last updated: [11.2.2023]
Welcome to ShopOnlineSriLanka.com (hereinafter referred to as “we,” “us,” or “our”). We are committed to protecting the privacy and security of our website visitors and online customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our website, you agree to the terms and conditions of this Privacy Policy.
- Information We Collect
We collect various types of information when you visit our website or make a purchase, including:
1.1 Personal Information: When you create an account or make a purchase, we may collect personal information such as your name, email address, telephone number, billing address, and shipping address.
1.2 Payment Information: To process your order, we collect payment information, including credit/debit card details or other payment method details.
1.3 Device Information: We may collect information about the device you use to access our website, such as the device’s unique identifiers, IP address, browser type, and operating system.
1.4 Usage Information: We may collect information about how you use our website, including the pages you visit, the links you click, and the actions you take.
- How We Use Your Information
We use the collected information for the following purposes:
2.1 Order Processing: We use your personal and payment information to process and fulfill your orders, communicate order updates, and provide you with customer support.
2.2 Account Management: If you create an account, we may use your personal information to manage your account, provide personalized services, and send you relevant information.
2.3 Marketing Communication: With your consent, we may send you promotional emails or newsletters about new products, sales, and special offers. You can opt out of receiving these communications at any time.
2.4 Website Improvement: We use the collected information to analyze trends, administer the website, track user behavior, and improve our services, content, and user experience.
- Information Sharing and Disclosure
We respect your privacy, and we do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
3.1 Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business activities, or providing services to you. These service providers have agreed to keep your information confidential and use it solely for the specified purposes.
3.2 Legal Requirements: We may disclose your information if required by law, to enforce our website policies, or to protect our rights, property, or safety, as well as the rights, property, or safety of others.
- Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission or storage is entirely secure; therefore, we cannot guarantee absolute security.
- Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect or store personal information from children without parental consent. If a parent or guardian becomes aware that their child has provided us with personal information without their consent, they should contact us immediately, and we will delete such information from our records.
- Your Choices
6.1 Account Information: You can review and edit your account information by logging into your account settings. Please ensure that your information is accurate and up to date.
6.2 Unsubscribe: You can unsubscribe from marketing communications by following the instructions provided in the emails you receive from us. Even if you opt out, we may still send non-promotional emails regarding your orders and account updates.
- Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational purposes. We encourage you to review this page periodically for any updates. Your continued use of our website after changes are posted constitutes your agreement to the updated Privacy Policy.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [support@shoponlinesrilanka.com]
